How to Cancel McAfee Total Protection Subscription and Get a Refund
If you’re looking to cancel your McAfee Total Protection subscription, whether you’re switching to another antivirus or requesting a refund, this guide will walk you through how to cancel your McAfee account and contact McAfee support for any refund requests.
How to Cancel McAfee Total Protection Subscription (Step-by-Step)
To cancel your McAfee Total Protection subscription, follow these steps:
On a Web Browser:
- Go to the McAfee website: https://home.mcafee.com.
- Log in to your account.
- Click on Auto-Renewal Settings in the subscription details section.
- Toggle Auto-Renewal off to stop future payments.
- Follow the prompts to confirm the cancellation of your auto-renewal.
On Mobile (iOS or Android):
If you subscribed to McAfee through the Apple App Store or Google Play Store, follow these steps:
On iOS:
- Open the Settings app.
- Tap your name and go to Subscriptions.
- Find McAfee in your active subscriptions.
- Tap Cancel Subscription and confirm.
On Android:
- Open the Google Play Store.
- Tap Menu > Subscriptions.
- Select McAfee.
- Tap Cancel Subscription and confirm.
Pro Tip:
Even if you cancel the auto-renewal, your McAfee protection will remain active until the end of the current billing cycle.
How to Get a Refund from McAfee Total Protection
McAfee offers a 60-day refund policy for most subscriptions. If you’re within this period, you can contact McAfee support to request a refund. You can submit a refund request via their official support page: https://service.mcafee.com.
When can you request a refund?
- If you were charged for an automatic renewal that you didn’t want.
- If you didn’t use the service and are within the 60-day refund window.
Ways to Contact McAfee Support
Chat:
You can contact McAfee through their live chat service: https://service.mcafee.com
Select Chat to connect with an agent regarding your subscription or refund.
McAfee Support Phone Numbers:
US: 1-866-622-3911
Canada: 1-866-622-3911
UK: 0800-028-7581
You can find additional country-specific support numbers here: https://service.mcafee.com.
McAfee Support Email Address:
McAfee does not offer direct email support, but you can contact them through their chat or phone options above.
FAQs
1. How long does it take to cancel a McAfee Total Protection subscription?
Canceling McAfee’s auto-renewal typically only takes a few minutes. Your protection will remain active until the current billing period ends.
2. Can I cancel McAfee Total Protection without contacting customer support?
Yes, you can cancel the auto-renewal directly through your McAfee account settings or via the app store without needing to contact support.
3. Does McAfee offer automatic refunds?
No, refunds are not automatic. You need to request one manually through McAfee support, and you must be within their 60-day refund period.