How to Cancel LastPass Subscription and Get a Refund
If you’re looking to cancel your LastPass subscription, whether you’re switching to another password manager or want a refund, this guide will help you cancel your LastPass account and contact LastPass support for any refund requests.
How to Cancel LastPass Subscription (Step-by-Step)
To cancel your LastPass subscription, follow these steps:
On the LastPass Website:
- Go to LastPass at https://www.lastpass.com/.
- Log in to your account with your credentials.
- Click on Account Settings in the user menu.
- Navigate to Billing and find your active subscription.
- Click on Manage Subscription and select Cancel Subscription.
- Follow the prompts to confirm your cancellation.
Pro Tip:
After canceling, your subscription will continue until the end of the current billing period, allowing you to back up or export your saved passwords.
How to Get a Refund from LastPass
LastPass offers a limited refund policy, typically within a set timeframe. To request a refund, you will need to contact LastPass Customer Support.
- 30-Day Money-Back Guarantee: If you canceled within 30 days of your purchase, you may be eligible for a refund.
- Visit the LastPass Help Center at https://support.lastpass.com for more information on refunds.
When can you request a refund?
- If you have canceled within 30 days of purchasing or renewing the subscription.
- If there was a billing issue or accidental renewal.
Ways to Contact LastPass Support
Chat:
To contact LastPass support, visit their help center at: https://support.lastpass.com. Select Contact Support to start a Live Chat for cancellation or refund issues.
LastPass Support Phone Numbers:
- LastPass does not provide direct phone support for individual users. All inquiries should be handled through their Help Center.
LastPass Support Email Address:
Use the support form available at: https://support.lastpass.com to send an inquiry. LastPass does not provide a direct email address for support.
FAQs
1. Can I still access my vault after canceling LastPass?
Yes, after canceling your subscription, you can still access your vault until the end of the current billing period.
2. Does LastPass automatically renew my subscription?
Yes, LastPass subscriptions are set to automatically renew unless manually canceled.
3. How can I export my passwords before canceling?
Before canceling, go to Account Settings, select Advanced Options, and click Export to download your passwords in a secure file format.