How to Cancel ESET Smart Security Subscription and Get a Refund
If you’re looking to cancel your ESET Smart Security subscription, whether you’ve switched to another antivirus solution or want a refund, this guide will help you cancel your ESET Smart Security account and contact ESET support for any refund requests.
How to Cancel ESET Smart Security Subscription (Step-by-Step)
To cancel your ESET Smart Security subscription, follow these steps:
On the ESET Website:
- Go to ESET at https://www.eset.com.
- Log in to your account using your email and password.
- Click on Manage License from your Dashboard.
- Find your Smart Security Subscription and click Cancel Subscription.
- Follow the prompts to confirm your cancellation.
Pro Tip:
You can continue using ESET Smart Security until the end of your billing cycle, even after initiating cancellation.
How to Get a Refund from ESET
ESET offers a 30-day money-back guarantee on subscriptions purchased directly through their website. If you meet the criteria, follow these steps to request a refund:
- Visit the ESET Help Center at https://support.eset.com.
- Submit a refund request through the Contact Support form.
When can you request a refund?
- If you canceled within 30 days of purchasing.
- If you experienced technical issues that could not be resolved by customer support.
Ways to Contact ESET Support
Chat:
The fastest way to reach ESET support is through their Live Chat feature at: https://support.eset.com. Select Contact Support to initiate a live chat for assistance with cancellation or refunds.
ESET Support Phone Numbers:
- US: +1-844-824-3738
- Canada: +1-800-620-9234
- International: Check the contact page at https://support.eset.com for country-specific numbers.
ESET Support Email Address:
You can also reach ESET via the support form at: https://support.eset.com.
FAQs
1. Can I still use ESET Smart Security after canceling my subscription?
Yes, you will have full access to the software until the end of your current billing period.
2. Does ESET automatically renew my subscription?
Yes, ESET subscriptions automatically renew unless canceled before the renewal date.
3. How can I confirm my ESET Smart Security cancellation?
After canceling, ESET will send you a confirmation email with details of your cancellation.