How to Cancel Duolingo Plus Subscription and Get a Refund
If you’re looking to cancel your Duolingo Plus subscription, whether you’re switching to the free version or want a refund, this guide will help you cancel your Duolingo Plus account and contact Duolingo support for any refund requests.
How to Cancel Duolingo Plus Subscription (Step-by-Step)
To cancel your Duolingo Plus subscription, follow these steps:
On the Duolingo Website:
- Go to Duolingo at https://www.duolingo.com/.
- Log in to your account with your credentials.
- Click on your Profile Icon in the top-right corner.
- Navigate to Settings, then select Subscription.
- Click Cancel Subscription and follow the prompts to complete the cancellation.
On Mobile (Android/iOS):
- Open the Duolingo app on your device.
- Tap on your Profile Icon in the bottom-right corner.
- Tap Settings and go to Subscription.
- Tap Cancel Subscription and follow the prompts to complete the cancellation.
Pro Tip:
You can continue using Duolingo Plus until the end of your billing cycle, even after canceling the subscription.y until the end of your billing cycle, even after initiating cancellation.
How to Get a Refund from Duolingo
Duolingo typically does not offer refunds for canceled subscriptions, but you can request one under certain circumstances:
- Accidental Renewal: If your subscription renewed by mistake, you may be eligible for a refund.
- Refund Request: Visit the Duolingo Help Center at https://support.duolingo.com to submit a refund request.
When can you request a refund?
- If you canceled shortly after an accidental renewal.
- If you experienced technical issues that prevented you from using the service.
Ways to Contact Duolingo Support
Chat:
The easiest way to contact Duolingo support is through their help center at: https://support.duolingo.com. Click Contact Us and start a Live Chat to get help with cancellations or refunds.
Duolingo Support Email Address:
Duolingo does not provide direct email support. Instead, use the contact form on their help page to reach customer service: https://support.duolingo.com.
Duolingo Support Phone Number:
Duolingo does not provide phone support. All customer service inquiries should be submitted via their Help Center..
FAQs
1. Can I still use Duolingo Plus after canceling my subscription?
Yes, you can continue using Duolingo Plus until the end of your billing period.
2. Does Duolingo Plus automatically renew my subscription?
Yes, Duolingo Plus subscriptions automatically renew unless canceled before the renewal date.
3. How can I confirm my Duolingo Plus cancellation?
Once you have successfully canceled, you will receive a confirmation email from Duolingo with details of the cancellation.