How to Cancel Dropbox Plus Subscription and Get a Refund
If you’re looking to cancel your Dropbox Plus subscription, whether you’re switching to another cloud storage solution or want a refund, this guide will help you cancel your Dropbox Plus account and contact Dropbox support for any refund requests.
How to Cancel Dropbox Plus Subscription (Step-by-Step)
To cancel your Dropbox Plus subscription, follow these simple steps:
On the Dropbox Website:
- Visit Dropbox at https://www.dropbox.com/.
- Log in to your account using your credentials.
- Click on your Profile Icon in the top-right corner and select Settings.
- Navigate to the Plan tab.
- Click Cancel Plan under Dropbox Plus and follow the prompts to confirm the cancellation.
On Mobile (Android/iOS):
- Open the Dropbox app on your mobile device.
- Tap on the Menu Icon (three horizontal lines) in the top-left corner.
- Tap Account > Manage Plan.
- Select Cancel Subscription and follow the prompts to complete the cancellation.
Pro Tip:
After cancellation, you will still have access to Dropbox Plus features until the end of the current billing period.ve access to Crunchyroll Premium until the end of your current billing cycle.
How to Get a Refund from Dropbox
Dropbox generally does not offer refunds for canceled subscriptions, but you can try contacting their support team to request one under special circumstances:
- Accidental Renewal: If your subscription renewed by mistake, you may be eligible for a refund.
- Refund Request: Visit the Dropbox Support Center at https://help.dropbox.com to submit a refund request.
When can you request a refund?
- If you canceled immediately after an accidental renewal.
- If you experienced technical issues that prevented you from using the service.
Ways to Contact Dropbox Support
Chat:
The fastest way to contact Dropbox support is through their Help Center at: https://help.dropbox.com. Click Contact Us and start a Live Chat to get assistance with cancellations or refunds.
Dropbox Support Email Address:
You can reach Dropbox support via email using the contact form available at: https://help.dropbox.com.
Dropbox Support Phone Number:
Dropbox does not provide direct phone support. All customer service inquiries should be submitted via their Help Center or Live Chat.
FAQs
1. Can I continue using Dropbox Plus after canceling my subscription?
Yes, you can continue using Dropbox Plus features until the end of your current billing period after canceling.
2. Does Dropbox automatically renew my subscription?
Yes, Dropbox Plus subscriptions are set to automatically renew unless you turn off auto-renewal before the renewal date.
3. How can I confirm my Dropbox Plus subscription has been canceled?
Once your subscription is canceled, you will receive a confirmation email from Dropbox with the details of your cancellation.