How to Cancel Crunchyroll Premium Subscription and Get a Refund
If you’re looking to cancel your Crunchyroll Premium subscription, whether you’re switching to another streaming platform or want a refund, this guide will help you cancel your Crunchyroll account and contact Crunchyroll support for any refund requests.
How to Cancel Crunchyroll Premium Subscription (Step-by-Step)
To cancel your Crunchyroll Premium subscription, follow these simple steps:
On the Crunchyroll Website:
- Visit Crunchyroll at https://www.crunchyroll.com/.
- Log in to your account using your credentials.
- Click on your Profile Icon in the top-right corner and select Settings.
- Navigate to the Premium Membership Status section.
- Click Cancel Membership and follow the prompts to confirm the cancellation.
On Mobile (Android/iOS):
- Open the Crunchyroll app on your mobile device.
- Tap on your Profile Icon in the bottom-right corner.
- Select Settings and tap on Membership.
- Tap Cancel Membership and follow the prompts to complete the cancellation.
Pro Tip:
After cancellation, you will still have access to Crunchyroll Premium until the end of your current billing cycle.
How to Get a Refund from Crunchyroll
Crunchyroll generally does not offer refunds for subscriptions, but you can contact their support team to request one in specific situations:
- Accidental Renewal: If you renewed your subscription by mistake, you may be eligible for a refund.
- Refund Request: Visit the Crunchyroll Help Center at https://help.crunchyroll.com to submit a refund request.
When can you request a refund?
- If you canceled right after an accidental renewal.
- If you experienced technical issues that prevented you from using the service.
Ways to Contact Crunchyroll Support
Chat:
The fastest way to contact Crunchyroll support is through their Help Center at: https://help.crunchyroll.com. Click Contact Us and start a Live Chat to get assistance with cancellations or refunds.
Crunchyroll Support Email Address:
You can reach Crunchyroll support via email using the contact form at: https://help.crunchyroll.com.
Crunchyroll Support Phone Number:
Crunchyroll does not provide phone support. All customer service inquiries should be submitted via their Help Center or Live Chat.
FAQs
1. Can I continue using Crunchyroll Premium after canceling my subscription?
Yes, after canceling, you will still have access to Crunchyroll Premium until the end of your current billing cycle.
2. Does Crunchyroll automatically renew my subscription?
Yes, Crunchyroll Premium subscriptions are set to automatically renew unless canceled before the renewal date.
3. How can I confirm my Crunchyroll Premium subscription has been canceled?
Once canceled, Crunchyroll will send you a confirmation email with details of your cancellation.