How to Cancel Audible Subscription and Get a Refund
If you’re looking to cancel your Audible subscription, whether you’re switching to another audiobook service or want to request a refund, this guide will walk you through the process of canceling Audible on different devices and provide options to contact Audible customer support.
How to Cancel Audible Subscription (Step-by-Step)
To cancel your Audible subscription, follow these steps:
On a Web Browser:
- Go to the Audible website: https://www.audible.com
- Log in to your account.
- Click on your profile in the top-right corner and select Account Details.
- In the Membership Details section, click on Cancel Membership.
- Follow the prompts to confirm your cancellation.
On iPhone or iPad (through Apple):
If you subscribed to Audible via your Apple ID, follow these steps:
- Open the Settings app.
- Tap your name and then select Subscriptions.
- Find Audible in the list of subscriptions.
- Tap Cancel Subscription and confirm.
On Android (through Google Play):
If you subscribed through Google Play, follow these steps:
- Open the Google Play Store.
- Tap Menu > Subscriptions.
- Select Audible.
- Tap Cancel Subscription and confirm.
Pro Tip:
After canceling, make sure to log back into your Audible account and confirm the cancellation by checking your Membership Details.r canceling to confirm that your subscription has been switched to Spotify Free.
How to Get a Refund from Audible
Audible offers a refund policy for unused credits and certain memberships. To request a refund, visit the Audible customer service page: https://www.audible.com/contact-us. Refunds are typically handled on a case-by-case basis depending on the service usage.
When can you request a refund?
- If you were charged for a membership you didn’t use.
- If you accidentally purchased an audiobook you didn’t mean to buy.
Ways to Contact Audible Support
Chat:
You can contact Audible through their chat option at: https://www.audible.com/contact-us
Select Chat to speak with an agent and resolve any issues with your subscription or request a refund.
Audible Support Phone Numbers:
- US: 1-888-283-5051
- Canada: 1-888-283-5051
- UK: 0800-496-2455
- Australia: 1-800-736-910
Audible Support Email Address:
Audible does not offer direct email support, but you can contact them via the chat or phone numbers above.
FAQs
1. How long does it take to cancel an Audible subscription?
Canceling Audible only takes a few minutes depending on how you subscribed (directly through Audible, Apple, or Google Play). Always double-check your Membership Details after canceling.
2. Can I cancel Audible without contacting customer support?
Yes, you can cancel directly from your Audible account settings or through Apple or Google Play, depending on how you subscribed.
3. Does Audible offer refunds automatically?
No, you need to request refunds manually through their support page, but refunds are typically granted for unused credits or accidental purchases.