How to Cancel Apple TV+ Subscription and Get a Refund
If you’re looking to cancel your Apple TV+ subscription, whether you’re no longer using the service or need a refund, this guide provides step-by-step instructions to cancel the subscription via various platforms and contact Apple customer support.
How to Cancel Apple TV+ Subscription (Step-by-Step)
To cancel your Apple TV+ subscription, follow these steps depending on the device you’re using:
On an iPhone or iPad:
- Open the Settings app.
- Tap your name at the top, then tap Subscriptions.
- Find and select Apple TV+ from the list.
- Tap Cancel Subscription and confirm the cancellation.
On a Mac:
- Open the App Store on your Mac.
- Click on your profile icon in the lower-left corner.
- Click View Information at the top of the window.
- Scroll to Subscriptions and click Manage.
- Find Apple TV+, then click Edit and select Cancel Subscription.
On Apple TV:
- Open Settings on your Apple TV.
- Navigate to Users and Accounts.
- Select your account and click Subscriptions.
- Find Apple TV+ and click Cancel Subscription.
This method works across all Apple devices.
Pro Tip:
Make sure to double-check your subscription status to ensure it has been fully canceled by visiting your Subscriptions page after the steps.
How to Get a Refund from Apple TV+
Apple generally does not issue automatic refunds for canceled subscriptions. However, you can request a refund through Apple’s support page: https://reportaproblem.apple.com. Refund requests are considered on a case-by-case basis.
When can you request a refund?
- If you were charged recently before canceling.
- If you didn’t use the service or experienced issues with Apple TV+.
Ways to Contact Apple Support
Chat:
You can reach Apple support through their chat system: https://support.apple.com/contact
Select Chat and explain your issue regarding the cancellation or refund request.
Apple Support Phone Numbers:
US: 1-800-MY-APPLE (1-800-692-7753)
Canada: 1-800-263-3394
International: You can find the international support numbers here: https://support.apple.com/en-us/HT201232
Apple Support Email Address:
Apple does not provide direct email support, but you can contact them via their online form: https://getsupport.apple.com
FAQs
1. How long does it take to cancel an Apple TV+ subscription?
Canceling Apple TV+ typically takes just a few minutes. Make sure to check your subscriptions afterward to confirm that it’s been processed.
2. Can I cancel Apple TV+ without contacting customer support?
Yes, you can cancel directly through your device’s settings or the App Store following the steps mentioned above.
3. Does Apple offer automatic refunds for canceled subscriptions?
No, Apple does not automatically issue refunds. You must request a refund through their report a problem page.