How to Cancel Apple Music Subscription and Get a Refund
If you’re looking to cancel your Apple Music subscription, whether you’re switching to a different music streaming service or seeking a refund, this guide will walk you through canceling Apple Music on different platforms and show how to contact Apple support.
How to Cancel Apple Music Subscription (Step-by-Step)
To cancel your Apple Music subscription, follow these steps depending on your device:
On iPhone or iPad:
- Open the Settings app.
- Tap your name at the top and then tap Subscriptions.
- Find Apple Music in the list.
- Tap Cancel Subscription and confirm your choice.
On a Mac:
- Open the App Store on your Mac.
- Click your name at the bottom-left corner.
- Click View Information at the top of the screen.
- Scroll to Subscriptions and click Manage.
- Find Apple Music and click Cancel Subscription.
On Apple TV:
- Open Settings on your Apple TV.
- Navigate to Users & Accounts and select your account.
- Click Subscriptions, find Apple Music, and click Cancel Subscription.
This method works across all Apple devices.
Pro Tip:
After canceling, check your subscription status to ensure it’s been successfully canceled by going back to your Subscriptions page.
How to Get a Refund from Apple Music
Apple does not offer automatic refunds for canceled subscriptions. However, you can request a refund by visiting the Apple Support Refunds page: https://reportaproblem.apple.com. Refunds are reviewed on a case-by-case basis, especially if you were charged right before canceling.
When can you request a refund?
- If you were recently charged for Apple Music.
- If you didn’t use the service during the billing period.
Ways to Contact Apple Support
Chat:
You can contact Apple Support via their chat service: https://support.apple.com/contact
Select Chat and describe your issue with Apple Music cancellation or refund.
Apple Support Phone Numbers:
US: 1-800-MY-APPLE (1-800-692-7753)
Canada: 1-800-263-3394
International: You can find a full list of international numbers here: https://support.apple.com/en-us/HT201232
Apple Support Email Address:
Apple does not provide direct email support, but you can reach out through their online form: https://getsupport.apple.com
FAQs
1. How long does it take to cancel Apple Music?
Canceling Apple Music typically only takes a few minutes depending on the device you’re using. Always double-check your Subscriptions page to confirm the cancellation.
2. Can I cancel Apple Music without contacting customer support?
Yes, you can cancel directly from your device’s settings or through the App Store.
3. Does Apple offer refunds automatically?
No, Apple does not automatically issue refunds. You need to manually request a refund via their report a problem page.