How to Cancel Amazon Prime Subscription and Get a Refund
If you’re looking to cancel your Amazon Prime subscription, whether you’re moving away from the shopping benefits or requesting a refund, this guide will help you cancel your Amazon Prime account and contact Amazon support for any refund requests.
How to Cancel Amazon Prime Subscription (Step-by-Step)
To cancel your Amazon Prime subscription, follow these steps:
On a Web Browser:
- Go to Amazon at https://www.amazon.com.
- Log in to your account.
- Click on Accounts & Lists in the top-right corner and select Prime Membership.
- Select Manage Membership.
- Click End Membership and follow the prompts to confirm your cancellation.
On the Amazon App:
- Open the Amazon app.
- Tap the menu icon in the bottom-right corner and tap Your Account.
- Select Manage Prime Membership.
- Tap End Membership and confirm the cancellation.
Pro Tip:
Even after canceling, you may still have access to Prime benefits until the end of the current billing period.
How to Get a Refund from Amazon Prime
Amazon offers refunds for Prime memberships if you haven’t used any of the Prime benefits since your last billing date. To request a refund, you can contact Amazon support via the support page: https://www.amazon.com/contact-us.
When can you request a refund?
- If you were charged for automatic renewal and haven’t used any Prime benefits.
- If there was a billing error.
Ways to Contact Amazon Support
Chat:
You can contact Amazon through their chat service: https://www.amazon.com/contact-us
Select Chat to connect with an agent regarding your subscription or refund.
Amazon Support Phone Numbers:
Amazon does not widely publicize support phone numbers for direct inquiries. All requests are typically handled through the support page.
Amazon Support Email Address:
Amazon does not offer direct email support for Prime cancellations, but you can request assistance via their support form: https://www.amazon.com/contact-us
FAQs
1. How long does it take to cancel Amazon Prime?
Canceling Amazon Prime takes just a few minutes, and your benefits will continue until the end of your current billing period.
2. Can I cancel Amazon Prime without contacting customer support?
Yes, you can cancel directly from your Account Settings without contacting customer support.
3. Does Amazon offer automatic refunds for Prime subscriptions?
No, refunds are not automatic, but you can request one if you haven’t used any Prime benefits during the billing cycle.