How to Cancel HBO Max Subscription and Get a Refund
If you’re looking to cancel your HBO Max subscription, whether you’re switching to a different service or requesting a refund, this guide will show you how to cancel your HBO Max account and contact HBO support for any refund requests.
How to Cancel HBO Max Subscription (Step-by-Step)
To cancel your HBO Max subscription, follow these steps depending on your platform:
On a Web Browser:
- Go to HBO Max at https://www.hbomax.com.
- Log in to your account.
- Click on your profile in the top-right corner and select Subscription.
- Select Manage Subscription and click Cancel Subscription.
- Follow the prompts to confirm your cancellation.
On iPhone or iPad (through Apple):
If you subscribed through Apple’s App Store, follow these steps:
- Open the Settings app on your device.
- Tap your name and then Subscriptions.
- Select HBO Max.
- Tap Cancel Subscription and confirm.
On Android (through Google Play):
If you subscribed via Google Play, follow these steps:
- Open the Google Play Store.
- Tap Menu > Subscriptions.
- Select HBO Max.
- Tap Cancel Subscription and confirm.
Pro Tip:
After canceling, make sure to verify that your subscription is no longer active by checking your Subscription page.ud storage to ensure the downgrade was successful.
How to Get a Refund from HBO Max
HBO Max does not generally offer automatic refunds for canceled subscriptions. However, you can contact HBO support to request a refund, especially if you were charged unexpectedly. Go to: https://help.hbomax.com.
When can you request a refund?
- If you were charged after trying to cancel your subscription.
- If there were issues accessing HBO Max during your billing period.
Ways to Contact HBO Max Support
Chat:
You can contact HBO Max support via their chat service: https://help.hbomax.com
Select Chat to connect with a support agent regarding your subscription or refund.
HBO Max Support Phone Numbers:
HBO Max does not offer direct phone support. All inquiries are handled through their help center and support page.
HBO Max Support Email Address:
HBO Max does not offer direct email support, but you can reach them via the help form: https://help.hbomax.com
FAQs
1. How long does it take to cancel an HBO Max subscription?
Canceling HBO Max typically takes just a few minutes, and the cancellation is effective immediately. Your subscription will continue until the end of the current billing cycle.
2. Can I cancel HBO Max without contacting customer support?
Yes, you can cancel directly from your Account Settings via the web or mobile apps without needing to contact customer support.
3. Does HBO Max offer automatic refunds?
No, refunds are not automatic. You need to request one through HBO Max support.