iCloud

How to Cancel iCloud Subscription and Get a Refund

If you’re looking to cancel your iCloud subscription, whether you’re switching to a different cloud storage provider or want a refund, this guide will show you how to cancel iCloud on different platforms and provide information on contacting Apple support.

How to Cancel iCloud Subscription (Step-by-Step)

To cancel your iCloud subscription, follow these steps depending on your device:

On iPhone or iPad:

1. Open the Settings app.
2. Tap your name at the top, then select iCloud.
3. Tap Manage Storage > Change Storage Plan.
4. Select Downgrade Options and enter your Apple ID password.
5. Choose Free to cancel your paid iCloud plan and revert to the free storage tier.

On a Mac:

1. Open System Preferences and click Apple ID.
2. Select iCloud on the left-hand side.
3. Click Manage next to your storage plan.
4. Select Change Storage Plan, then choose Downgrade Options.
5. Select the Free plan to cancel your paid subscription.

On a Windows PC:

1. Open the iCloud for Windows app.
2. Click Storage.
3. Select Change Storage Plan and choose Downgrade Options.
4. Select the Free option to cancel the paid storage plan.

This process works across Apple devices and Windows PCs.

Pro Tip:

After downgrading your storage plan, double-check your available iCloud storage to ensure the downgrade was successful.

How to Get a Refund from iCloud

Apple does not provide automatic refunds for iCloud storage plans. However, you can request a refund for unused services by visiting the Apple Support Refunds page: https://reportaproblem.apple.com. Refunds are handled on a case-by-case basis.

When can you request a refund?

• If you were charged recently before downgrading.
• If you did not use the extra iCloud storage during the billing period.

Ways to Contact Apple Support

Chat:

You can reach Apple support via their chat service: https://support.apple.com/contact
Select Chat and explain your issue regarding the iCloud subscription or refund request.

Apple Support Phone Numbers:

US: 1-800-MY-APPLE (1-800-692-7753)
Canada: 1-800-263-3394
International: You can find the full list of international numbers here: https://support.apple.com/en-us/HT201232

Apple Support Email Address:

Apple does not provide direct email support, but you can use their online form to reach out: https://getsupport.apple.com

FAQs

1. How long does it take to cancel an iCloud subscription?
Canceling your iCloud plan takes just a few minutes, and the change is applied immediately. Make sure to confirm that your storage plan has been downgraded by checking your iCloud settings.

2. Can I cancel iCloud without contacting customer support?
Yes, you can cancel directly through your device’s settings or the iCloud for Windows app without needing to contact Apple support.

3. Does Apple offer automatic refunds for iCloud?
No, you need to request a refund manually through the report a problem page on Apple’s website.