How to cancel Microsoft 365 subscription, get a refund or contact Microsoft support.
Cancelation
To cancel your Microsoft 365 subscription, you can follow these simple steps:
- Access the subscription management page: https://account.microsoft.com/services/microsoft365/billing
- Login to your Microsoft account if prompted.
- Select “Cancel subscription” (it might also say Upgrade or cancel)
- Access the “Please review” page, to check the information.
- Scroll that page to the bottom and select “I don’t want my subscription” in order to cancel it.
Refunds
Microsoft can issue a refund automatically when you cancel their subscription. If you’re eligible for a refund you will see that information when you cancel your subscription
Also in different cases, refunds can be requested via Microsoft customer support.
Ways to contact Microsoft 365 support
Chat:
- You can contact Microsoft from this page: https://support.microsoft.com/en-us/contactus/
- There you need to select “Microsoft 365”.
- Then click on “Get Home Support”.
- Next you will see a We’re here to help window, write your issue into that window and click “Get Help”
- You may see a list of the support articles, scroll to the bottom and click “Contact Support”
Microsoft Support Phone Number:
US: (800) 642 7676
Microsoft Support email address:
No known email address yet