November 17, 2024

Pandora Premium

How to Cancel Pandora Premium Subscription and Get a Refund

If you’re looking to cancel your Pandora Premium subscription, whether you’re switching to another music streaming service or seeking a refund, this guide will help you cancel your Pandora account and contact Pandora support for any refund requests.

Table of Contents

How to Cancel Pandora Premium Subscription (Step-by-Step)

To cancel your Pandora Premium subscription, follow these simple steps:

On the Pandora Website:

Visit Pandora at https://www.pandora.com/.
Log in to your account using your credentials.
Click on your Profile Icon in the top-right corner and select Settings.
Navigate to the Subscription section.
Click Cancel Subscription and follow the prompts to confirm the cancellation.

On Mobile (Android/iOS):

Open the Pandora app on your mobile device.
Tap on your Profile Icon in the bottom-right corner.
Go to Subscription.
Tap Cancel Subscription and follow the prompts to complete the cancellation.

Through App Store (iOS Users):

Go to your device’s Settings.
Tap on Apple ID > Subscriptions.
Find and select Pandora.
Tap Cancel Subscription and follow the prompts.

Pro Tip:

After cancellation, you will still have access to Pandora Premium features until the end of your current billing period.

How to Get a Refund from Pandora

Pandora generally does not offer refunds for subscriptions, but you can try contacting their support team to request one under special circumstances:

Accidental Renewal: If your subscription renewed by mistake, you may be eligible for a refund.
Refund Request: Visit the Pandora Help Center at https://help.pandora.com to submit a refund request.

When can you request a refund?

If you canceled immediately after an accidental renewal.
If you experienced technical issues that prevented you from using the service.

Ways to Contact Pandora Support

Chat:
The fastest way to contact Pandora support is through their Help Center at: https://help.pandora.com. Click Contact Us and start a Live Chat for assistance with cancellations or refunds.

Pandora Support Email Address:
You can also reach Pandora support via email using the contact form at: https://help.pandora.com.

Pandora Support Phone Number:

Pandora does not provide phone support. All customer service inquiries should be submitted via their Help Center or Live Chat.

FAQs

1. Can I still use Pandora Premium after canceling my subscription?
Yes, after canceling, you will still have access to Pandora Premium features until the end of your current billing period.

2. Does Pandora automatically renew my subscription?
Yes, Pandora Premium subscriptions are set to automatically renew unless you turn off auto-renewal.

3. How can I confirm my Pandora Premium subscription has been canceled?
You will receive a confirmation email from Pandora with details of your cancellation once completed.