November 17, 2024

PlayStation Plus

How to Cancel PlayStation Plus Subscription and Get a Refund

If you’re looking to cancel your PlayStation Plus subscription, whether you’re switching to another gaming platform or seeking a refund, this guide will help you cancel your PlayStation Plus account and contact PlayStation support for any refund requests.

Table of Contents

How to Cancel PlayStation Plus Subscription (Step-by-Step)

To cancel your PlayStation Plus subscription, follow these simple steps:

On the PlayStation Website:

Go to PlayStation at https://www.playstation.com/.
Log in to your account with your credentials.
Navigate to Subscriptions Management under Account Settings.
Locate your PlayStation Plus subscription and click Turn Off Auto-Renewal.
Follow the prompts to confirm your cancellation.

On the PlayStation Console:

Turn on your PlayStation console and log in to your account.
Go to Settings > Account Management > Account Information.
Navigate to PlayStation Subscriptions.
Select PlayStation Plus and then click Turn Off Auto-Renewal.
Confirm your choice by following the on-screen instructions.

Pro Tip:

After cancellation, you will still have access to PlayStation Plus benefits until the end of the current billing cycle.

How to Get a Refund from PlayStation Plus

PlayStation Plus offers refunds under specific conditions, mainly if you are within 14 days of purchasing the subscription. Here’s how to request a refund:

Visit the PlayStation Refund Request Form: Go to https://www.playstation.com/support/ and locate the refund request form.
Contact Customer Support via live chat to submit your refund request.

When can you request a refund?

Within 14 days of purchasing or renewing the subscription.
If you experience technical issues that prevented you from accessing services.

Ways to Contact PlayStation Support

Chat:
The fastest way to contact PlayStation support is through their live chat at: https://www.playstation.com/support/. Click Contact Us and select Live Chat for assistance with cancellations or refunds.

PlayStation Support Phone Number:

US: 1-800-345-7669
International: Visit https://www.playstation.com/support/ for country-specific numbers.

PlayStation Support Email Address:
PlayStation does not provide direct email support. You must use the live chat or support form on their website for assistance.

FAQs

1. Can I continue to use PlayStation Plus after canceling my subscription?
Yes, you will have full access to all PlayStation Plus benefits until the end of your billing cycle after cancellation.

2. Does PlayStation Plus automatically renew my subscription?
Yes, PlayStation Plus subscriptions are set to automatically renew unless you turn off auto-renewal.

3. How can I confirm my PlayStation Plus subscription has been canceled?
You will receive a confirmation email once your auto-renewal has been turned off.