How to Cancel Tidal Subscription and Get a Refund
If you’re looking to cancel your Tidal subscription, whether you’re switching to another music streaming service or need a refund, this guide will help you cancel your Tidal account and contact Tidal support for any refund requests.
How to Cancel Tidal Subscription (Step-by-Step)
To cancel your Tidal subscription, follow these simple steps:
On the Tidal Website:
- Visit Tidal at https://tidal.com/.
- Log in to your account with your credentials.
- Click on your Profile Icon in the top-right corner and select Manage Subscription.
- Locate your subscription and click Cancel Subscription.
- Follow the prompts to confirm your cancellation.
On Mobile (Android/iOS):
- Open the Tidal app on your mobile device.
- Tap on your Profile Icon in the bottom right.
- Go to Manage Subscription.
- Tap Cancel Subscription and follow the prompts to complete the cancellation.
Pro Tip:
After canceling, you will still have access to Tidal until the end of the current billing cycle.
How to Get a Refund from Tidal
Tidal typically does not offer refunds for canceled subscriptions, but you can try contacting their support to request one under special circumstances:
- Accidental Renewal: If your subscription renewed by mistake, you may be eligible for a refund.
- Refund Request: Visit the Tidal Support Center at https://support.tidal.com to submit a refund request.
When can you request a refund?
- If you canceled shortly after an accidental renewal.
- If you experienced technical issues that prevented you from using the service effectively.
Ways to Contact Tidal Support
Chat:
The fastest way to contact Tidal support is through their help center at: https://support.tidal.com. Click Contact Us and start a Live Chat to get help with cancellations or refunds.
Tidal Support Email Address:
You can reach Tidal support via email by using the contact form at: https://support.tidal.com.
Tidal Support Phone Number:
Tidal does not provide phone support. All customer inquiries should be submitted via their Help Center or Live Chat.
FAQs
1. Can I still use Tidal after canceling my subscription?
Yes, you can continue using Tidal until the end of your current billing cycle after canceling your subscription.
2. Does Tidal automatically renew my subscription?
Yes, Tidal subscriptions are set to automatically renew unless you turn off auto-renewal before the renewal date.
3. How do I know if my Tidal subscription was canceled successfully?
You will receive a confirmation email from Tidal once your subscription has been canceled.